FAQ – Frequently Asked Questions

What’s included
Transfers from your hotel or airport to Aurora.
All accommodation.
Gourmet meals / wine / open bar/
Excursions : entry fees & excursion tips.

Every cabin has a safe.

On Front deck.

Fitness and bicycles
8 x speed bicycles & helmets on board.
Endless walking on the tow path, besides the Aurora…. we cruise at walking speed. You can get on & off in any lock… so you choose your distance.
Joggers: early morning in the country side, before we sail.

24 /7 Wi-Fi throughout Aurora (subject to reception)
Both, our Holland & Northern Burgundy Routes have very good reception.

Aurora has a LCD television on board in main saloon and every suite has a TV screen with Netflix. But try to remember it is a vacation! But with internet and Laptop / iPad you can always stay connected and informed.

Special diets.
We can happily accommodate special diets for ———
Diabetic: Food Combining: Low fat: Sugar free: Atkins: Vegetarian: Vegan: Paleo:
Tell us your special dietary needs or food allergies are & we will work with you.

A hairdryer is in every cabin.
Along with Roger Gallet/Occitane: Shampoo: Conditioner: Body lotion: Shower gel.

Laundry service
Aurora is happy to do some laundry for you. We understand the pleasure in traveling LITE:
It is also easier for us to do a load of “smalls” instead of hand rinsing & drying them in your en-suite.

220v throughout the ship.
(All laptops and phone chargers are 110 & 220v compatible)
We have travel adapters if you need them.

We are near a doctor every day.
Our bus is available 24/ 7 for emergencies as well as local ambulances and an incredibly efficient Hospital system.

Dress code
Smart casual – entirely up to you on a full boat charter.
Some guests dress for dinner but a lot do not.

The gangplank for entering and exiting the ship restricts wheelchairs, requiring guests to be able to walk on and off the ship.
There are wheel chair friendly barges….Email me & I will happily give you their names and contact details.

Yes: With Pleasure – on full boat charters.

Smoking forbidden inside of the ship, but allowed on the upper sun deck.

What’s NOT included.
Airfare to country in which you are cruising.
Snacks or drinks while off the barge (If you have the appetite).
Optional hot-air ballooning (weather permitting).
All expenses related with optional: Golf : Spa treatment :
Cancellation Insurance (recommended) .

To pay for souvenirs.

Credit cards
Are accepted everywhere for medium & large purchases.
You can use your card to take money out of ATM machines, in every village
Visa and Master Card are more widely accepted than American Express.

Travelers Checks
Are not accepted anywhere.

All local side trip tips are included
But you may want to tip the crew of Aurora, if you feel it is deserved.
The amount of the gratuity is, always, totally up to you.

Any questions?
If you have any further queries, please fill in this contact form and we will get back to as soon as possible.

Are you looking for the ultimate cruise / barge trip in The Netherlands or France?

No need to search any longer, please contact us for further details.

Contact: Cruise Ship Aurora: 7-day cruise through Holland or France!